Slashdown’s Weblog

February 5, 2008

Fixing LG vx5300 freezing problem

Filed under: gadgets — slashdown @ 6:38 pm

LG vx5300 would have been a fine phone, had it not had a fatal flaw: it freezes at random moments. Just search the Web for examples

Verizon, in its limitless kindness and glory, refuses to acknowledge the problem, and lies through the teeth of its customer reps, saying that they don’t know about the problem at all.

Anyway, this is what I found:

The culprit was
Setting & Tools->Display settings->Backlight->keypad setting:
leave it a factory default (5 sec).
Increasing it causes freezing.

I found it by first resetting all settings to default (per advice I found here ), and then restoring the setting to “my” settings one by one.

( Resetting: Setting & Tools->Phone settings->Security->Reset Default
“Security” will ask for “lock code”. Unless you changed it before, it’s the last 4 digit of your phone number.)

And for those who use the phone as an alarm clock – if this solution does not work for you – be aware that the phone does not freeze in the “standalone” mode (Setting and Tools->Phone Settings)



  1. Hi!

    Wow… thanks for sharing that information! I can’t imagine the patience it must have taken to arrive at your conclusion, unless your phone was freezing a lot more often than Joan’s. I have reset the display setting to 5 seconds as you say and now we will have to wait to see if it cures the problem for her. She doesn’t use the phone very often so it will take some time to be sure if it is fixed. It is very upsetting for her when it does freeze since she is not technical and even removing and replacing the battery as we have been doing when it froze is a problem for her.

    Thanks again! Nick and Joni

    Comment by Nick — February 5, 2008 @ 7:42 pm | Reply

  2. My pleasure, especially if it really helps you guys.

    I can not claim that the reason for freezing which I found is the only one, but my phone used to freeze in about 36 hours at best, and it does not freeze any more.

    Please let me know whether it works for you.

    Comment by slashdown — February 5, 2008 @ 9:29 pm | Reply

  3. FYI that I have the same freezing problem and have always had my setting at the default 5 seconds. But maybe changing this setting makes the freezing even more frequent? I would say mine locks up maybe once every week or two.

    I’ve exchanged this phone model 3-4 times and they all lock up. I sent Verizon an email, but never heard back. What’s funny is my wife also has the 5300, it’s a year old, and hers has never locked up once.

    Comment by Driftwood — February 18, 2008 @ 11:40 am | Reply

  4. Well, it looks like there are other factors involved as well. Apparently, as you mentioned, setting the default helps, but does not eliminate the problem entirely. 😦

    Comment by slashdown — February 18, 2008 @ 11:56 am | Reply

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